Privacy

We keep only what is needed to deliver your blanket and to answer you. This page explains what that covers.

The data we keep

For an order: your name, delivery address, email address, phone number if you give one at checkout, and what you bought. For an email: your message and our reply.

Card details never pass through this website. Payment happens on the page of Stripe, our payment provider, under its own privacy policy.

What it is used for, and who receives it

We use it to confirm and deliver your order, to handle returns and refunds, and to answer your questions. For that, it goes to our payment provider, to the people who pack and post your parcel, and to the service that sends our order emails.

If you ask for basket reminders, your email address is used for those reminders only: three at most, stopping as soon as you order or unsubscribe. A saved basket is deleted after 30 days. We never sell your data.

How long we keep it

As long as your order needs it and our legal obligations require, then we delete it or make it anonymous. To see, correct or delete the data we hold about you, email us.

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